Burnout and Job Satisfaction During the Covid-19 Pandemic in a National Hospital from Perú (2020-2021)

Abstract

Objective: to evaluate the levels of stress and job satisfaction in healthcare professionals during the COVID-19 pandemic. Method: an electronic survey was applied to physicians and nurses who worked in COVID-19 areas. To measure occupational stress and job satisfaction, the MBI-HSS and SL-SCP questionnaires were used, respectively. Descriptive statistics, of correlation and linear regression models were applied to analyze the data; a total of 258 people were included; 123 physicians (52.3 %) and 135 nurses (47.7 %). Results: occupational stress was present in 67.4 %, being severe in 33.7 % and absent in 32.6 %. The factors associated with stress were the greater number of working hours and night shifts, having positive tested for SARS-CoV- 2, insufficient access to personal protective equipment and the work- ing area, with higher scores in the operating room and ICU. Regarding job satisfaction, it was seen that 76.7 % presented regular satisfaction, 21.7 % dissatisfaction and 1.6 % satisfaction. The factors that best predicted satisfaction were age, absence of occupational stress, financial incentives, type of job contract and the working area, with better scores in non-critical areas. Conclusion: the COVID-19 pandemic caused high levels of occupational stress, although regular levels of job satisfaction were maintained